Support

If something is not working or you have a question, we are here to help.

Contact us

Email hello@claritycaddie.com and we will respond within two working days.

When emailing, please include the email address associated with your ClarityCaddie account so we can locate your information quickly.

Common questions

I forgot my password

Use the “Forgot password” link on the sign-in screen. You will receive a password reset email within a few minutes. Check your spam folder if it does not arrive.

I am not receiving emails from ClarityCaddie

Check your spam or junk folder. If emails are still not arriving, contact us at hello@claritycaddie.com and we will investigate.

How do I change my subscription?

Player subscriptions are managed through the App Store. Open your device settings, tap your Apple ID, then tap Subscriptions to manage your ClarityCaddie plan. Coach subscriptions are managed directly — email us to make changes.

Account and data deletion

You have the right to delete your account and all associated data at any time.

To request deletion, email hello@claritycaddie.com from the email address linked to your account. Include “Account Deletion” in the subject line.

We will process your request within 30 days. Once completed, all your data is permanently removed — including swing thoughts, round history, coaching connections, and any other content associated with your account.

Privacy

For full details on how we handle your data, see our Privacy Policy.